Tariqpastries.com is a website from Tariq Pastries W.L.L which is registered at P.O. Box 20637, Bldg. 701, Road 7325, Block 473, Abu Saiba, Budaiya Highway, Kingdom of Bahrain. This page contains all terms and conditions that stand for all orders placed on this site.

Shopping at Tariq Pastries Website

While making a purchase order on the Tariq Pastries website, you are purchasing the product for the said price, which is subject to these conditions, knowing that all prices include the value-added tax. All orders are subject to approval and availability of the product and the user of the site may not claim any compensation if his order cannot be fulfilled or the product bought is not available and may recover the full payment.

Delivery Timings
We will ensure the delivery for all the orders received and placed on our website before the cut off time of 7 PM and orders placed after the cut off time will be delivered on the next following day.  Customers can select the specific timings or mention the specific delivery timing in the Order Notes section of the checkout page, we will try our best to honor the customer’s request but cannot commit 100% efficiency in the timing of delivery.
Delivery timings if promised cannot be guaranteed in case of special circumstances like extreme weather conditions, riots, strikes, during rush hour days like Valentine’s Day, Mother’s Day, EID Day, New year Eve, etc., the order cancelation would not be possible in such circumstances.

Discounts:
All the discounts are decided by the Tariq Pastries management team and none of the Discounts and offers can be clubbed together.

Damaged deliveries:
We will cater to any reports of damaged products on the same day of delivery only i.e. within 24 hours of delivery. The problem report must be supported with substantial proof of the damage made to the product. Please report to us by email Customercare@tariqpastries.com  or call us on the unified number +973 17270182 (08:00 AM-10:00 PM, 7 days a week).

 Delivery rules:
a) Delivery will be made as per the delivery instructions. e.g. if delivery instructions state that the product must be delivered to the recipient only, it will not be given to anyone else and shall be considered delivered if the recipient is not available. If the recipient doesn’t accept the delivery, we shall consider the order to be delivered.

b) Tariq Pastries will be able to attempt delivery of your order only ONCE. In the event the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery will be possible. We will consider the order executed in the below cases:

  1. Wrong shipping/delivery address.
  2. Recipient not available.
  3. Premises locked.
  4. Wrong landlines / Mobile number or Extension number which may render us unable to reach the recipient for the delivery.
  5. Recipient refusing to accept the delivery.
  6. Delivered the product at the Gate/ Reception/ Neighbor.

Dealing with Fraudulent Customers:
If we find out any fraudulent behavior from any client in terms of wrong address, unethical message, odd delivery timings, or any other reason, we hold the power to reject that order or ban that customer as per company policy.

Rules for the absent recipient:
In case the final customer is not available for receiving the placed order and we have strict instructions to deliver only to the intended customer the order shall be considered delivered and no refund will be made.

Disputes

The user of the portal hereby agrees to be subject exclusively to the judicial authorities in the Kingdom of Bahrain concerning the claims and disputes that may arise from the use of this site (www.tariqpastries.com), knowing that the Arabic language is the official language used to solve any disputes arising from its use or any of its contents.

We hold the right to extend our services to any individual, organization, group, or business unit. We may refuse to serve any individual, organization, group, or business unit solely on our own will and as per company policy.

Tariq Pastries may amend its Terms & Conditions from time to time. These terms shall be governed by and constructed under the laws of the land without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts.

These Terms and Conditions, together with Tariq Pastries’ cancellation and refund policy, privacy policy, disclaimer, and other rules and policies posted on this site, which are hereby incorporated as if set forth fully in these Terms and Conditions, constitute the entire agreement between you and Tariq Pastries with respect to your use of and material available on the site, and they supersede all prior or contemporaneous communications and proposals between you and Tariq Pastries with respect to this site. Any rights not expressly granted in these Terms and Conditions are reserved.

If you have any questions/comments about our Terms & Conditions, please email us at info@tariqpastries.com